Technical Manager, Plant Services

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry.  We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

The Technical Manager, Plant Services, is responsible for providing technical leadership and engineering support across NCS global plant services activities. This role serves as the primary technical authority supporting commercial teams, customers, and regional service organizations for cryogenic and non-cryogenic industrial gas plants, including Nikkiso CO₂ recovery and utilization solutions.

The position combines technical expertise, customer engagement, and global coordination to drive plant audits, performance improvements, upgrades, troubleshooting, and technical service execution worldwide.

The successful candidate will work cross-functionally with commercial, engineering, operations, and field service teams while maintaining direct engagement with customers and technology partners. This role requires extensive international collaboration and significant travel supporting global plant service opportunities.

Essential Functions/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Technical Leadership

• Act as global technical authority for NCS Plant Services activities.
• Provide technical guidance across Nikkiso’s technology portfolio, including ASU, cryogenic process plants, CO₂ recovery systems, and related technologies, supporting lifecycle services, optimization, upgrades, troubleshooting, and execution for both NCS installed assets and third-party plants.
• Support global regions in troubleshooting, plant optimization, and operational improvement initiatives.
• Interface with internal engineering teams and technology partners.
• Develop and build a global team of technical engineers to support the growing Plant Services business, ensuring adequate technical capability and resource readiness to service both existing installed assets and third-party plants across multiple regions.

Commercial & Customer Support

Provide technical support to commercial and business development teams during opportunity development by participating in customer technical discussions, proposal evaluations, and solution development activities, while acting as the primary technical interface for customers on plant performance and operational matters and contributing to the growth of the plant services pipeline through development of effective technical service solutions.

Plant Audits & Performance Programs

• Lead or participate in global plant audits, health checks, and energy assessments.
• Support development and execution of plant performance monitoring programs.
• Identify debottlenecking, revamp, modernization, and upgrade opportunities.
• Contributes to development of standardized NCS audit and assessment methodologies.

Project & Execution Support

• Provide commissioning and startup advisory support for plant upgrade projects.
• Assist regional teams during turnarounds, troubleshooting campaigns, and critical plant issues.
• Support spare parts strategies, repair solutions, and technical service execution.
• Coordinate with global operations and field services teams.

Operational Excellence

• Develop technical standards, best practices, and share knowledge across regions.
• Support training programs for internal teams and customers.
• Drive continuous improvement initiatives within Plant Services.
• Ensure technical consistency across global service execution.

Cross-Functional Collaboration

• Work closely with Sales, Operations, Engineering, and Product Support teams globally.
• Support Operating Service Center and remote plant monitoring initiatives.
• Coordinate across multiple regions, cultures, and time zones.

Competency

• Strong technical expertise in industrial gas and cryogenic technologies.
• Customer-focused mindset with excellent relationship management skills.
• Ability to communicate and negotiate across global cultures and organizations.
• Analytical troubleshooting and problem-solving capability.
• Strong project coordination and execution skills.
• Ability to manage multiple priorities with minimal supervision.
• Excellent written and verbal communication skills.
• Strategic technical thinking aligned with business objectives.
• Professional command of English; additional languages desirable.

Work Environment

Work primarily in global office environments at Company and customer sites as well as shop environments as needed.

Travel Requirement: Approximately 50% international travel outside home location.

Education

• Bachelor’s degree in engineering (Mechanical, Chemical, Electrical, or equivalent).
• Advanced engineering or technical qualification preferred.

Experience

• Minimum 10 years engineering experience in industrial gases, air separation, or related process industries.
• Strong understanding of standard industrial gas plant technologies.
• Demonstrated experience supporting plant operations, audits, troubleshooting, or upgrades.
• Proven ability to work cross-functionally within global organizations.
• Experience interacting directly with customers and suppliers.
• Working knowledge of contractual, commercial, and financial business drivers.
• Experience operating in international and multicultural environments.
• Ability to work under tight deadlines and manage multiple simultaneous commitments.

Physical Demands

• Ability to travel internationally.
• Ability to access industrial plant environments.
• Use of standard office and field equipment.
• Standing, walking, climbing, and site inspection activities as required.

Safety

• Complete safety training requirements.
• Participate in other training as directed by the company or manager.
• Wear Nikkiso approved PPE as needed.
• Ensure all safety requirements and PPE requirements are enforced with staff.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.